Lanttu.io operating model
At Lanttu, we don’t just respond to challenges — we turn them into new opportunities. With Lanttu, ideas sprout and visions flourish.
Our process begins with an analysis of needs, which allows us to design and tailor solutions as unique as your company. Our comprehensive operating model includes a detailed description of the process, careful configuration of operations, efficient implementation, and smooth deployment. We understand that every business is unique, and that’s why our experts work closely with you to ensure that every solution meets your specific needs.
At Lanttu, we believe that every challenge is a new opportunity for growth and development.
Example of the Lanttu.io operating model
Below is a description of the Lanttu.io operating model for the procurement complaint process. The operating model includes a description of the process, configuration of operations, implementation, and deployment.
1. Process Description
1.
Creation and internal handling of the complaint
Deviations are checked upon product receipt, and a complaint is automatically created through integrations. The complaint is added to a work queue, from which the responsible person handles it. Automated notifications keep all parties informed.
2.
Supplier complaint handling
The complaint is added to a portal, or an email can be automatically generated and sent to the supplier. The supplier provides a response to the complaint.
3.
Marking the complaint as complete
The complaint is approved and marked as complete.
2. Configuration of operations
Lanttu.io offers pre-configured functions for handling the complaint process. The goal of configuring operations is to make processes efficient, clear, and easily manageable while meeting the organization’s requirements and specific needs.
Creation of the complaint
Editing the complaint (reason, deviation, additional information)
Adding the complaint to the work queue
Handling the complaint
Reviewing complaint information
Sending the complaint to the supplier
Receiving the supplier’s response to the complaint
Approval of the complaint
Reconciliation of the complaint (order vs. invoice)
Marking the complaint as complete
3. Implementation and deployment
Grow your success with Lanttu – every project is ready for harvest! Lanttu.io’s project lifecycle management is meticulously designed to ensure that each phase contributes to the project’s success. In the planning phase, a vision turns into a concrete plan. In the implementation phase, ideas are transformed into functional solutions, and in the testing phase, it is ensured that everything works as expected. The piloting phase provides valuable feedback before the final deployment, which signifies the transition from plan to functional solution. The final deployment and maintenance ensure that the solutions not only meet but exceed expectations. Every project with Lanttu is like a well-fertilized field, where the harvest always brings the best results.
Planning
Define the process, data contents, and business rules.
Implementing
Technical setup, unit testing, and iteration.
Testing
End-user testing, application and process testing.
Piloting
Piloting to ensure final production readiness.
Deployment
Production deployment, intensive support phase, and transition to maintenance.
4. Ongoing services
We don’t just solve problems; we create opportunities. Our expert team supports and guides the use of applications and resolves issues.
Our goal is to help your users find the best ways to use our solutions, advise them in daily situations, and ensure the smoothness, functionality, and security of our solutions. Every moment of collaboration with Lanttu is an investment in a future that promises a rich harvest and helps you focus on your core operations.
User support
Providing technical support, guidance, and advice to users for application use and problem-solving.
Technical maintenance
Maintenance includes updates, version control, and proper management models.
Continuous development
All continuous development and modifications at the client’s request.
Lanttu.io management model
Together with the client, we agree on a project management model that defines the environments and their purposes, as well as user groups and their permissions. Additionally, we agree on version control, updates between versions, their timing, and communication.
With Lanttu, you can trust that every step towards the future is a step towards sustainable success.